Back in February of this year I started my "Travels to Tennessee" series which I hope you have all been following. The trip did not get off to a very good start thanks to Delta Airlines and their inability to get anywhere on time. Luckily for us the delays did not create any real problems and we eventually got where we were going, just a few hours later than expected.
Now, it was time to return from whence we came and this time it was a little more critical because hubby had to depart on an International flight for work the very next morning. We were supposed to depart Nashville en route to San Diego at 1:30pm, with a scheduled 1 hour stop in Atlanta. I know that just seems wrong to travel East to go West, but if you had seen my choices you would understand. Since it was the dead of winter I was trying to avoid places like Chicago and Denver and Minneapolis due to possible inclement weather conditions, so Atlanta seemed like a reasonable choice. We arrived at the Nashville Airport in plenty of time only to find out that our airplane had not arrived on schedule. They had posted a 20 minute delay with hopes of a speedy turnaround once the airplane arrived. I was growing concerned since our scheduled layover in Atlanta was only 1 hour long. I wasn't sure just how much running time we were going to need to get from one gate to another. A few minutes later it dawned on me that everything would be just fine because, after all, I was a paying passenger! You see, usually we fly on a "stand by" basis for a seriously discounted price because of hubby's job. As glamorous as this may sound, believe me when I say it leaves a lot to be desired in the way of "perks". As a "stand by" or "non-rev" as we are sometimes affectionately known as, we get to board last, if at all. We get to hunt all over the plane for a place to stow our luggage, which is usually 10 rows behind where we are sitting and we usually get stuck in the middle seats between 2 much larger people and we are separated from our loved ones, no matter what age they are. (Although, the last time they sat my 2 year old between 2 strangers, someone graciously offered to switch seats with me...ha ha....I wonder why!) If at the last minute a late passenger shows up, you get courteously removed from your seat, you must retrieve your luggage, your loved ones and your dignity and exit the plane immediately. Now imagine a big problem like a canceled flight, a weather delay, or an oversold flight. What do you think happens to us poor "non-revs"? Nothing! We are brushed away to the side and left to our own devices. We do not get hotel vouchers, meal vouchers, taxi vouchers or one free phone call home. We do not get re-booked on the next flight because it is more than likely already full with paying passengers. We could easily be stuck in an airport for days waiting for a seat on a plane. I have actually been known to get on any plane headed in the right direction in hopes of eventually getting to my destination of choice. If you've seen Planes, Trains, and Automobiles, then you get the picture. Anyway...back to being a paying passenger on Delta Airlines. Even though there was possible trouble brewing, I wasn't worried because I was a paying passenger and would be treated with respect. Well, the 20 minute delay turned into a 30 minute delay and then a 40 minute delay and then there was an announcement. "Everyone scheduled with less than an hour and a half on the ground in Atlanta, please approach the podium". Well, that was us, so off I went to see the nice gate agent at the podium. I am being quite serious when I say he was a nice gate agent. He was very nice and efficient while explaining to me there were no more flights available that would get me to San Diego tonight. I could take a flight to Austin, spend the night and get the first flight out. That wasn't going to work at all, so he started checking other airlines. Luck was with us...we could run over to this other gate and catch a flight on Frontier Airlines through Denver and only arrive in San Diego about an hour late. He even gave us a meal voucher so we grabbed a quick sandwich on the run while headed over to the Frontier gates. It was a pretty full flight, we got on last, we were separated and our luggage was only 3 rows behind us. Beautiful, this time I paid good money to be treated like a "non-rev". On a positive note, they handed out free headsets while we boarded the plane and I saw that every seat had it's own TV screen. I found myself feeling somewhat excited about my new found adventure on Frontier Airlines, right up until I found out that you had to pay $8 to watch a movie. Free headset my foot!!!
The flight to Denver was pretty much uneventful. The plane was nice, quiet and clean, the flight attendants were nice and courteous and I paid my $8 and watched a movie anyway. I am such a sucker for convenience. We arrived in Denver and guess what? It was snowing! Just what I tried to avoid in the
first place. It snowed and it snowed and I just sat in front of the glass and watched it snow. It was beautiful, but I had resigned myself to camping out in the Denver Airport given the circumstances. Well, my pessimism subsided as soon as they called for boarding to begin. I guess a little snow doesn't bother the folks in Denver. It's like sunshine in Arizona. So, we were off to San Diego, on time surprisingly enough. We arrived in San Diego just an hour behind our original schedule as promised, so I guess I shouldn't complain. I just wish air travel was the way it used to be years ago. You paid a premium price, but you were treated like you were important, served like you were royalty and assisted in every way possible. It used to be a pleasure to fly somewhere. I firmly believe the first airline out there that starts concentrating on customer service will win the "War of the Airlines". The industry needs an Extreme Makeover-Airline Edition!




































Except for that 5 minutes into the trip we decided to stop for breakfast. We aren't exactly the world's most efficient travelers, but hey, we were hungry. We pulled into everyone's favorite southern fried restaurant, 


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